Four Generations of Service

For four generations, Bender Hatch Insurance has been serving the greater Boston area, assisting customers with personal and business insurance policies tailored to their needs. Known for top quality service, dedication, and personalization, Bender Hatch employees go above and beyond to find policies that work for each individual situation.

Choosing to work with Bender Hatch means that you’ll have a dedicated representative there to answer any questions you might have, providing you with the best insurance package available, and help you forecast for your future.

Nancy Z. Bender
Chase Hatch



Mother and daughter


House on spring season


Condo on spring season


Business Winter Banner


Father and daughter watering plant



What Our Clients Say

“I’ve been working with Bender Hatch since 1998, when I bought my first home and it was called Nancy Bender Insurance. They have always done well by me. I carry two homeowner’s policies and auto through them, and worked with my Condo Association to move their policy there, roughly 10 years ago. For the Association’s policy came up for renewal, the $$$ was significantly higher than the year before, and I thought I needed to call Bender Hatch to see what they could do. Then, work got extremely busy and that call was delayed. One day I got an email from Mike Tansey of BH saying he’d worked with the insurer to improve coverage and reduce the annual cost $900. His own initiative. I told him he was an angel! I’ll remain a loyal customer.”


– G. Von Grossmann

“I am a longtime customer of Bender Hatch, insuring various vehicles over the years. Brenda is the agent I work with and she is wonderful – helpful, attentive and responsive. It’s a pleasure to deal with her and this company. I’m ever impressed by the prompt attention and highest level of service I receive.”


– Jen H.

“My fiancé recently was in the process of trying to find insurance for his new Motorcycle. We were referred by a friend of mine to contact Michelle Whelan for quotes and assistance. She went above and beyond to help us. I would recommend her to anyone!”


– Hailee G.

“I was referred to Bender Hatch by a friend when I bought a condo and needed an insurance policy. It was a small policy and was handled promptly and without issue.

Two years later, I decided to purchase a car, but due to Coronavirus, was purchasing the car from out of state (where I was currently staying) and couldn’t figure out how to navigate the registration and insurance of the car in Massachusetts. I emailed Chase Hatch who I had purchased my homeowners insurance from two years before, and he promptly replied the same day with quotes, and walked me through how to make it work.

What really makes this stand out? The only way to make the registration work was to have someone go to the RMV which I could not do as I was out of state. Chase kindly offered and made sure I didn’t miss out on the car purchase I was hoping for. 100% excellent service beyond what is expected, you’ll be well taken care of at Bender Hatch.”

– Brandon D.

“I had a really great experience working with Julie Harmtann on a new auto and rental policy. She was super helpful and made the process of new insurance and car registration very easy. It was nice to work with someone local and not just call an 800 number to get service.

If you are looking for an insurance agent to work with, I highly recommend Bender Hatch and specifically Julie!”

– Michelle C.

“Nancy and her staff of highly qualified professionals deliver highly customized services that allow me to sleep well knowing that we are well covered and protected from every imaginable contingency for our home, automobile and umbrella policies. After falling through too many cracks with large agencies even those promising white glove service for high net worth individuals and families, I was ready for the change to a company where My family and I are truly valued customers.”

– Risa G.

News and Community

We Are Currently Licensed in the Following States

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Now servicing Thomas Black Insurance Agency!

Get in touch with us.


Boston Office

Main Office [Appointment Only]

Contact Us

31 Milk Street, Suite 420
Boston, MA 02109
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Contact us by email

Contact us by phone
(617) 367-4900

Contact us by fax
(617) 451-6661

Hours of Operation
M-F 8:00am to 5:00pm

Charlestown Office

 Appointment Only

Contact Us

281 Main Street
Charlestown, MA 02129
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Contact us by email

Contact us by phone
(617) 242-2200

Contact us by fax
(617) 242-2518

Hours of Operation
M-F 8:00am to 5:00pm

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